Not sure if this product is right for you? We’ve got your back.

If you don't love your Lockhart's product, you may exchange it for a different product of equal or lesser value within 14 days of delivery. If you choose a higher-priced replacement, you'll simply pay the difference.

Our Love It or Swap It Guarantee exists so customers can confidently try our products—not as a way to sample multiple fragrances or styling products at no cost. To keep this program available for everyone, we reserve the right to limit or deny exchanges that appear excessive or inconsistent with the spirit of the guarantee.

How It Works

1. Test the product lightly (that means a small dime-sized scoop for pomades or a spray or two for fragrances).

2. Contact us within 14 days of delivery if the product isn’t for you.

3. Return the original product to our warehouse with any included box packaging. You are responsible for return shipping costs.

4. Tell us what replacement product you would like in a note with your return.

5. Once received and inspected, we’ll ship your replacement product.

Terms:

• Products must be returned nearly unused.
• One complimentary product exchange per customer.
• Customers are responsible for all return shipping costs.
• Exchanges must be initiated within 14 days of delivery.
• Multiple exchanges from the same order or repeated exchanges across multiple orders are not eligible.
• Products purchased as part of bundles, promotional offers, or free gifts may not be eligible for exchange.
• Applies only to products purchased directly from LockhartsAuthentic.com.
• Purchases made through Amazon, retailers, or other third-party sellers must be handled through the original point of sale.
• Lockhart's Authentic reserves the right to refuse exchanges, limit future exchanges, or suspend participation in this program in cases of suspected abuse, excessive returns, reseller activity, or any attempt to circumvent the intent of this guarantee.